To register questions to be sent for the guests to make a review of their stay, go to MENU > GUEST FEEDBACK > QUESTIONS, and click “Add questions.”
Complete the fields as follows:
- Question: Type the question you want to ask. Example: How was your overall experience?
- Order: Put the number according to the order you want the question to appear in the questionnaire.
- Status: choose “Active” if you want the question to appear in the questionnaire and “Inactive” if not.
- Type: select the type of answer you want the question to have.
- “Star (5)” - the guest rates from one to five stars
- Yes/No – the guest selects the option
- Text – the guest writes a free answer
When you are done editing the questions, click “Save.”
To view the guests' reviews, go to MENU > GUEST FEEDBACK > REVIEWS.
